We take pride in using quality materials, state-of-the-art equipment, and exacting safety and quality control measures to ensure that each and every customer receives the highest quality product. With numerous and varied styles to choose from, each collection comes with its own factory warranty.
In addition to offering the finest products available today, we are also committed to delivering superior service. We have numerous dealers and distributors around the United States. Our highly trained, dedicated team members strive for excellence every day. The diversity of our people is our best asset and their value is a central part of Urbanfloor. Our goal is to ensure each transaction is conducted smoothly and each and every client is satisfied not only with their actual purchase but with their total purchasing experience.
MORE THAN JUST A FLOOR.
Mission
At Urbanfloor, we’re always striving to do better – for our customers, our company, and our employees. To make sure this approach is a central part of future planning, we’ve put our mission in writing.
“We will be the leading Engineered Wood Flooring Manufacture provider to Distributors and Retail businesses. Our focus on superior customer service, sustained growth, and our ability to take advantage of strategic opportunities will enable us to maximize profitability.”
Five Core
Values
PEOPLE
The value employees bring to creating customer solutions provides the backbone of our team’s success.
INTEGRITY
Our tradition of ethical and honest business conduct is the foundation of our organization.
INNOVATION
We constantly strive to find new and better ways to meet our customers’ needs and exceed their expectations.
IMPROVEMENT
Our employees thrive in an atmosphere which supports continuous learning development and personal growth.
ACTIONS
We will provide ACTIONS, not just words!
Sustainability
Urbanfloor provides sustainable products by acquiring raw materials from ecologically well-managed forests and suppliers. Our products have been installed in various commercial buildings and upscale residential homes across the U.S. and abroad. Our practice is to use only environmentally safe adhesives between each ply of our engineered wood floors.
Urbanfloor carefully balances the goal of adding beauty and character to magnificent architectural structures while ensuring the preservation of our natural resources.
The Lacey Act of 1900, or more commonly The Lacey Act (16 U.S.C.§ 3371-3378) is a conservation law introduced by Iowa Rep. John F. Lacey. Protecting both plants and wildlife by creating civil and criminal penalties for a wide array of violations, the Act most notably prohibits trade in wildlife, fish, and plants that have been illegally taken, transported, or sold. The law was signed into law by President William McKinley on May 25, 1900, and is still in effect, although it has been amended several times. All of Urbanfloor’s products are Lacey Act Compliant.
Urbanfloor is environmentally responsible by meeting the standards of California Air Resources Board’s formaldehyde emissions. All of our products are Phase 2 certified compliant and we put homeowner’s health and our employees’ health at our utmost importance.
Timeline
Call us
Monday to Friday 8am – 5pm PST
1-866-75-URBAN
Live chat
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