Category Archives: Care and Maintenance

Water Damage: How to Prevent and Fix

We all love the look of newly installed wood floors. Of course there is maintenance that goes into keeping your floors quality, but what happens when water damage becomes an issue? If there is major damage, like a flood, the floor may need to be replaced. This can obviously be highly expensive. At the site of damage, remove the wood so that the sub-floor is visible. Drying it outside is the next step. In minor cases, it is important to act immediately by cleaning any spills by using towels. No matter how major the accident is, dehumidifiers and open windows can hwater-damage-hardwood-floorelp ventilate the room to prevent the damage to begin with.

Experts speak upon the easiest ways to dry your flooring

-The easiest way to dry out the top of the floor is to buy or rent large fans and point them down to the floor.

-Keep the AC on if you have it, but open windows next to the floor area about 2 inches.

-The excess moisture has to go somewhere, even with air conditioning.

-Now more importantly, below the floor in the basement, you also need to have large industrial fans pointed up to where the water has come through.

-If you happen to have a finished ceiling below the floor, you might also consider cutting a neat (and repairable) square in the drywall.

-This is so the fans can better dry the under side of the subfloor.

-It would help if a few holes were drilled up into the subfloor where the leak began, to make sure a puddle of water is not sitting between the floors.

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There are other simple things you can do to prevent water damage in the first place.

“Use entrance mats- Sometimes dirt that accidently grinds into floors can accumulate water and moisture” which can cause long-lasting damage that might ultimately go un-noticed.

“Clear your floors regularly- Soft brush vacuum cleaners help prevent scratches” and there are many mild wood flooring cleaning products that are gentle on your floors.

“Choose your wood products wisely- Oil soaps are known to damage certain floors.” You wouldn’t want to cause more damage than the problem itself!

“Wax coating can help seal out moisture”’

Elegant-Floors

The important thing to know is that one must act immediately upon any noticeable water damage. Some floors can even collapse if the problem is not attended to. Re-coating and finishing the floor is important when going from damaged goods to a newly defined wood floor!

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Ron Call’s Tip of the Week #009- Keep Your Furniture from Sliding Across the Floor

Tip of the Week
Friday, May 18, 2012
by Ron Call, your Urbanfloor guy

Ron Call, your Urbanfloor Guy

Last week I talked about how to protect your hardwood floors from being scratched by your furniture by using felt pads under the legs of chairs and tables.  As a follow up to that, do you have young kids in your home that like to use your couches as a trampoline?

Kids love to play and jump on furniture.  The problem is that when they jump from couch to couch they tend to slide around on the slick surface of the wood floor.  To prevent your furniture from sliding around after you place your felt pads under the feet, head out to your local hardware store.

There you will find rubber mesh material typically used to line cabinet drawers and shelves.  Cut them to fit under the legs of your furniture with a pair of scissors and place them under the legs of your couches or any other piece of furniture that you don’t want to easily be moved.  Now your kids can pretend to be the next Olympic champion or the next super avenger and furniture will stay in place.

Have flooring questions?  Need expert help?  Need expert advice?  Just Ask Ron HERE

Ron Call’s Tip of the Week #008- Protecting Your Hardwood Floors From Your Furniture

Ron Call, your Urbanfloor Guy

Tip of the Week #008
Friday, May 11, 2012
by Ron Call, have flooring questions or need advice?  Ask Ron HERE

Protect your new wood floor from your furniture.  Place felt pads under the legs of all your chairs and furniture that you will be sliding around or moving for cleaning and dusting.  You can purchase them at your Urbanfloor dealer or your local hardware store.  Watch my video and see just how simple it is to protect your floors.  This is something you should do immediately after your floor is installed before replacing your furniture.

Ron Call’s Tip of the Week #005- Man’s Best Friend and Your Hardwood Floors

Tip of the Week #005 
April 20, 2012
by Ron Call, your Urbanfloor guy

Ron Call, your Urbanfloor Guy

If you have dogs in your home especially large dogs it’s a good idea to have throw rugs strategically placed over your hardwood floors.  Place them under your coffee table, dining room table and if possible around the perimeter of your bed as well. 

Hardwood floors can be be pretty slick.  Just ask your 6 year old who likes to slide around in his socks.  Some dogs have a difficult time getting up off the wood floor when they are lying down and will extend their claws to try and get a better grip thereby digging their nails into the wood flooring causing scratches.  If your dog has his favorite place to lay down, place a throw rug down.  It will enhance the designer look of your home, make your dog’s life easier and it may save you the frustration of having to pay to have scratches fixed.

Ron Call’s Tip of the Week #004

Ron Call, your Urbanfloor Guy

Tip of the Week
April 13, 2012
by Ron Call, your Urbanfloor guy

Be sure to only use the manufacturer recommended cleaner on your hardwood floors.  Here at Urbanfloor we recommend Bona* brand.  Not using the proper cleaning product may void your warranty and it may cause other problems by changing the appearance of your floor.  Contact your authorized flooring dealer for the correct product for your floor. 

*Urbanfloor is not related or affiliated with Bona USA, Inc. and does not gain any monetary benefit by referring Bona products. Recommendations are voluntary and solely based on our own experience. Bona and BonaKemi USA Inc. are registered trademarks of their respective owners.

Is it Okay to Use Lacquer Thinner on Finished Flooring?

One of our customers wrote in to us with quite the dilemma:

“we have the hickory sunset hand scraped finish wood flooring, the installer used lacquer thinner to wipe up a certain area. the finish now looks and feels different in that area. is there a way to correct this problem? help please!!!!!”

Hickory Sunset from our Handscraped Series in the Urban Lifestyle Collection

 

We’re leaving out the name to protect the innocent but thought this was an important tidbit of info to share with ya’ll.

Lacquer thinner should NEVER be used on finished flooring, because it will strip the top coat and there really isn’t a way to get the poly urethane top coat back to match the other wood planks once it’s gone.  The only way to fix this is to replace the damaged planks with new ones.

When you are a contracted installer it’s tough to admit error especially when there is money at stake but this is where a code of solid business ethics comes into play and you “man-up” to responsibility and learn so it never happens again.  If an installer makes a mistake they should guarentee their work.  If they make a mistake they should fix it.  As consumers we don’t always know best which is why we hire professionals to do certain jobs in the first place right?  We depend on their advice and expertise.

This is a particular case where an installer was at fault not the end user.  Just remember when it comes to your hardwood flooring the Urbanfloor website has a great FAQ page with a plethora of info and right here on our blog site we have a tab called ‘Ask Ron‘ where you can ask any question you have to Ron Call “Your Urbanfloor Guy.”  Ron has over 30 years of experience specializing as a flooring contractor.  If you’re ever in doubt, have installation questions, what you should prepare for when gettng new floors or best practices for taking care of your hardwood flooring… Just Ask Ron.

 

Cleaning and Care

 

Cleaning and caring for your wood flooring is simple.  But there are a few guidelines you should be aware of to keep your investment in tip-top shape.  If you ever have any questions regarding our products, maintenance, installation, cleaning and care DO reach out and ask us. We’re happy to help.

Visit Us: www.urbanfloor.com

Call Us Toll Free: (866) 75-URBAN (87226)

 

  • DO consult with an installer, the finisher or the manufacturer if there is any doubt of the kind of floor finish.
  • DO place mats and throw rugs at doorways, exteriors and interiors to help prevent the tracking of grit, dirt and sand.
  • DO put plastic or fabric-faced glides under the legs of furniture to prevent scuffing and scratching.
  • DO trim and file your pets claws regularly to help prevent small scratches.
  • DO place an area rug in front of the kitchen sink to catch water.
  • DO sweep, vacuum or dust mop.
  • DO clean spills with cloth, paper towel or napkins.
  • DO close curtains and blinds during the day when possible as direct sun exposure for an extended period of time can dry and/or fade natural wood.
  • DO maintain with a leading brand of prefinished hardwood floor cleaner.*
  • DON’T move heavy furniture without protecting wood flooring by slipping a piece of cloth or pile under the legs or covering each leg.
  • DON’T ever wet-mop a wood floor; standing water can dull the finish, damage the wood and leave a discoloring residue.
  • DON’T  wear cleats, sports shoes and high heels on your wood floors as they can dent any floor surface.
  • DON’T allow abrasives such as sand and glass to sit on your floor as they can damage your floors finish.  Sweep or vacuum regularly.
  • DON’T use oil base soaps.

PROTECT YOUR FLOOR INVESTMENT

Hardwood floors are a lifetime investment and you have spent a considerable amount of money to add value to your home. The first thing you should understand about caring for your new floor is that you are not actually cleaning the wood. You are actually cleaning the polyurethane. The wood is beneath a protective layer of polyurethane. It is important to keep this protective coating in good condition to protect the wood. Routine maintenance should include protecting the surface finish from moisture and heavy wear, which creates scratches.

*Urbanfloor recommends Bona® cleaning products. Bona (also known as BonaKemi®) is widely regarded as the best cleaning solution available.

DISCLAIMER

Urbanfloor is not related or affiliated with BonaKemi USA, Inc., and does not gain any monetary benefit by referring Bona® products. Recommendations are voluntary and solely based on our own experience. Bona® and BonaKemi USA, Inc. are registered trademarks of their respective owners.

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